Let’s get real here. You know your size, and I’m running a one-man show. I cannot do exchanges or refunds if you bought the wrong size. All sizes are standard Gildan American mens sizes. You should know if you are a small or a large. I cannot do anything if you purchased the wrong size. If you accidentally added the wrong size to your cart and checked out, if you reach me at email@example.com before 3 business days, I’ll be happy to adjust your order in the back-end.
If your product arrives fucked up or something on the shirt or sticker is mis-printed, then I will be happy to exchange the garment. You pay shipping one way, I pay shipping back. That’s fair i think. I will not ship your exchange until I have seen photos of your defect and until your return has arrived.
You have 30 days upon receiving your item to let me know if its fucked up or not. I highly doubt any of the products will be messed up, since I will be hand-packing every order myself. But in the event that I happen to miss something like a misprint I’m happy to accommodate with another shirt (but it may take some extra time). Just email me at firstname.lastname@example.org
Our refund and returns policy for merchandise with quality errors lasts 30 days upon receiving your items. If 30 days have passed since your order has arrived, we can’t offer you an exchange. The items must be brand new and unworn to qualify for any of this.
As it is explicitly stated on product pages and checkout, your items can take anywhere from 3-5 weeks to ship. I could take longer, but I doubt that and I will be working hard to ensure everything comes out on time to the best of my abilities. There is no guaranteed processing time, and you can not cancel or refund your order due to the wait time. You were warned. I hope you understand. The only returns / exchanges will be on a case-by-case basis regarding mis-prints and manufacturing flaws.
I cannot offer any guarantee for lost/missing packages. There is nothing I can do there. If you do not select a shipping option with tracking there is nothing I can do if your package goes missing. I can work with you on resolutions if you chose shipping options that include tracking.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale and bundle items
Only regular priced items may be refunded under specific conditions stated above (9/10 times you will get a product exchange). Sale items and bundles cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com for questions related to refunds and returns.